Frequently Asked Questions
1. What products does Mansuto offer?
At Mansuto, we offer a wide variety of high-quality designs, perfect for personalizing and enhancing your home, office, or any space. Our products include artistic prints and exclusive posters, mainly focused on sports cars.
2. How long does it take the poster to be delivered?
All orders include FREE shipping worldwide on orders over 69€. For orders under 69€, shipping cost will be 5,95€. Estimated delivery times:
- Spain: 1–3 business days
- Europe: 4–7 business days
- Worldwide: 5–12 business days
Please allow 1-2 business day for order processing before shipment.
3. In which size do we send the designs?
We offer our posters in multiple sizes: 21x30 cm, 30x40 cm, 40x50 cm, 50x70 cm or 70x100 cm. You can choose between unframed, light oak frame, dark oak frame, black frame and white frame options depending on your preference.
4. What is your return and refund policy?
Our return policy is 30 days from the date of delivery.
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If your poster arrives damaged or defective, return shipping costs will be covered by Mansuto.
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If you request a return for reasons not related to a fault on our side, return shipping costs are the customer’s responsibility.
However, please check our complete refund policy for a more precise information.
5. How can I know if my payment has been received?
After completing your purchase, you will receive an order confirmation email with the transaction details. If you don’t receive it, please check your spam folder or contact our customer support team.
6. How can I contact customer service?
If you have any questions or need additional assistance, you can contact us at info@mansuto.com. Our customer service team will respond as soon as possible.
7. Do prices include taxes?
The prices displayed on our website include applicable taxes.